Everywhere in the world our brands represent a promise to the customer that our products are safe and of outstanding quality.
Our commitment is supported by the following operational rules:
1. We ensure we have a controlled and consistent chemistry through controlled raw material sourcing, optimized melting technology and systematic product monitoring.
2. We ensure a controlled and consistent hardness and microstructure through controlled heat treatments and tested hardness, in order to provide the best balance between life and efficiency to optimize customer process and costs.
3. We make sure we have consistent size distribution, controlled sieving and pollution prevention by continuously improving and updating our sieving technology and benchmark our know how to provide our customers consistent efficiency and surface result.
4. We provide the cleanest abrasives via our controlled heat treatments, packaging integrity and lab tests, for cleaner blasted surfaces.
5. We define and set common quality standards, laboratory test procedures and claims management procedure within all our plants in the world to guarantee homogeneous and consistent quality to our international customers.
6. We strive for a continuous improvement of product quality to offer customized solutions, Best-in-class products and exclusive solutions by:
listening and translating the evolving needs of our customers into the design of our products and processes,
watching continuously market evolution to select best technologies,
benchmarking regularly quality between our manufacturing plants in order to learn from best practices.
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Everywhere in the world our brands represent a promise to the customer that our products are safe and of outstanding quality.